Peer Feedback in Assessment Portal
UX/UI CASE STUDY
Team Leader
Brief:
As a group, we were asked to research and design an experience that will help the faculty at SMI to teach and manage their classes and work more efficiently.
Why? A tl/dr:
After detailed interviews of problems, the most challenging and unique interface would be the assessment portal. Incorporating Peer Feedback reduces load and bias from the faculty and has proved more fruitful to students to improve their projects in some instances.
RESEARCH
Research Plan & Guide
Interviews
Coding/Tagging
Priority Matrix
DEFINE
Jobs to be Done
How Might We?
IDEATE
Crazy Eight
Task Flow
Lo-Fidelity Wireframe
DESIGN
Visual Design
Design Process: Click to Jump
Resource Sharing
RESEARCH PLAN
RESEARCH
Communication
Planning Tools
Assessment
Portal
Collaboration
between faculties
High Feasibility
Which Problem to take forward?
Low Feasibility
Low Priority
Engagement and
Productivity
High Priority
There was an array of challenges that required resolution, but our focus had to be on those that would yield greater value within our time constraints.
Resource sharing, planning tools, and communication problems could be solved through existing tools for these tasks like Notion, Slack, and GDrive.
The Assessment Portal, on the other hand, was both a complex issue and an area with no existing tool solutions.
Why Assessment?
Icebreakers
Start by Introducing ourselves, building rapport.
Inform them about the topic.
Experience of teaching at Srishti
How long have you been a faculty at Srishti?
Could you talk me through your experience of teaching at Srishti?
What are the different departments you teach?
Planning out Studios
How do you generally plan out your studios?
What do you seek to accomplish by the end of the studio? If it is not accomplished, what are some of the reasons?
How long in advance do you get to plan out your course outline? How long does it generally take to plan it?
Usage of Tools and Trends
What are some of the tools (frameworks, online, offline) you prefer to use to facilitate the class? What about managing assignments/work?
Communications: With current students (could be different departments), Interfaces they use (Blackboard, Slack, WhatsApp)
Do you tend to incorporate the up and coming trends into your teachings and assignments? If so, what are some of the ways in which you do it? Do you believe it enhances the learning experience?
What has been your experience in working with AI so far? How do you feel about the use of it while teaching, facilitating classes and managing your work?
Pain Points
What are some of the difficulties you face while taking a studio?
- Handing students(attendance, communication & interest)
- Managing assignments
- Sharing Resources
- Grading/Assessment
Are there ways in which you feel these difficulties can be improved upon?
How is your experience of communication with students? And how do you communicate ?
-Interfaces you use?
-Last time you faced a problem with an interface?
Closing
Are there some other ways you feel would improve and enhance the experience of managing a class? Is there anything else you would like to talk about regarding this topic?
Thank you for your time and patience!
Planning Studios requires a simple note taking tools akin to Notion, Pen & Paper, Notes.
Knowing the answer to "Why are students learning THIS" preserves student engagement.
Targeting both learners eager to exceed the syllabus and those who take a slower pace facilitates improved management.
Planning
Assessment Portal's Criteria is complex to understand and setup. It is rigid.
Feedback Sessions with Peers is more fruitful in class, where you pitch your idea. Helps eliminate any bias from faculty.
Assessment Methods to Learn New Skills and core Understandings based on initial knowledge.
Grading & Assessment
AI is only useful to brainstorm course outline
Collaboration between Faculties is highly fruitful in conducting studios.
Fewer pupils enhance control due to increased adaptability and individual interactions
Facilitation
No Centralized Repository for Resources
Communication Channels are broken, emails are too formal, Whatsapp groups become compulsory to make.
Not easy to find mentors and faculties.
Relationships
All 4 members interviewed a faculty each. I interviewed a faculty for 30 mins, gaining useful insights which helped take the project forward in this direction.
Coding the Data and Arriving at Insights.
We clearly lay down what we aim to extract from our research so we don't deviate from our interviews. We put down a typical journey of conducting a studio - from planning to grading. We then detailed where we might find digital interventions.
DISCUSSION GUIDE
Research Goals:
Planning:
Journey and objective of studios, timeline to plan, tools.
Facilitatation:
Digital Tools and AI used to facilitate the class. Eg: Figjam, Miro
Relationships:
Retaining Interest, Communication interfaces,
sharing resources. Eg: Email, Blackboard, Whatsapp
Assignments and Grading:
Blackboard for Submissions, Assessment Portal, Ease of Use,
Background:
Understand the participant and who they are.
How long they have been teaching for and their past teaching
experience in Srishti or outside:
Objective:
To design/redesign a system to improve the teaching and learning
experience of the faculty as well as students in a studio
Jobs To Be Done By Faculty:
Rather than going for Personas, we went ahead with Job to Be Done Framework.
How Might We
HMW make it easier to grade students in a complex grading system?
How might we enable students to give and use peer and faculty feedback more effectively?
Grade and Assess easily
Facilitate and Organise Peer Feedback
Increase Standard of Output of Class
DEFINE
Make Feedback Anonymous
AI to select from
complex categories
Feedback every milestone
Using AI to Summarise
Peer Feedback
Use a Constructive
Feedback Framework
Ideation
Crazy 8 Method to ideate on problems.
30% Weightage for
Peer Grades
Incorporate Feedback
in Grades
My Ideas
Rahul's Ideas
Rayna's Ideas
Varad's Ideas
Task Flow
Faculty's Task: View Peer Grades and Grade with selected categories.
Student's Task: Grade Peers Anonymously with ease.
Lo-Fi Wireframes
Faculty Flow
This Lo-Fid Design was done by me and Rahul
Student Flow
My Role was to polish and make rough alignments, adjust text and element sizes
IDEATE
Student Workflow in a redesigned Blackboard Learn
Faculty Workflow in a redesigned Blackboard Learn
VISUAL DESIGN